Privacy Policy
Privacy Policy
At Maasabeh, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.
- Information We Collect
1.1 Personal Information
When you use Maasabeh, we may collect the following personal information:
- Name, email address, phone number, and mailing address.
- Payment details (e.g., credit card number, billing information).
- Account login details (username, password).
1.2 Non-Personal Information
We also collect non-personal information to help improve your experience, such as:
- Browser type and version.
- IP address.
- Pages viewed on our website and interaction data.
- Cookies and tracking technology.
- How We Use Your Information
2.1 Order Processing
We use the personal information you provide to process and fulfill your orders, including:
- Shipping your purchases.
- Communicating with you about your order status.
- Processing payments and refunds.
2.2 Customer Support
Your information helps us respond to inquiries, assist, and improve our services.
2.3 Marketing and Communication
With your consent, we may use your email address to send newsletters, special offers, or promotions. You can unsubscribe from these communications at any time by following the unsubscribe link in our emails.
2.4 Website Improvement
We use non-personal information to:
- Analyze website traffic and user behavior.
- Personalize your experience by showing products and content relevant to your interests.
- How We Protect Your Information
Maasabeh takes the security of your personal information seriously. We use a variety of industry-standard security measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption for financial transactions.
- Password-protected accounts and restricted access to sensitive data.
- Regular security audits to safeguard our systems against unauthorized access.
- Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:
4.1 Service Providers
We may share your data with third-party companies that assist us with services such as payment processing, order fulfillment, and website maintenance. These service providers are contractually obligated to protect your data and only use it for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to a valid request from a government authority.
4.3 Business Transfers
If Maasabeh is involved in a merger, acquisition, or asset sale, your data may be transferred to the new owners. We will notify you of any such transfer and your rights regarding your information.
- Your Rights
5.1 Access and Update Information
You have the right to access, update, or delete your personal information at any time. Simply log in to your account or contact us at [email protected] for assistance.
5.2 Opt-Out of Marketing
You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email we send you or by contacting us directly.
5.3 Right to be Forgotten
If you wish to have your personal information deleted from our system, you may request this by contacting us. Please note that some data may be retained for legal or security purposes.
- Cookies and Tracking Technologies
6.1 Cookies
Cookies are small data files stored on your device that help us improve your experience on Maasabeh. They enable features like keeping you logged in and remembering your shopping cart. You can manage cookie preferences through your browser settings, but disabling cookies may affect your use of certain site features.
6.2 Third-Party Analytics
We use third-party analytics services, such as Google Analytics, to analyze website traffic and improve our services. These services may collect information about your browsing activity on our site using cookies and similar tracking technologies.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.
- Children’s Privacy
Maasabeh is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will promptly delete it.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Email: [email protected]